Diana Roen
Product Design Case Study

Epic Originals

Turning Exclusive Content into a Growth Engine

Epic was sitting on a goldmine. Despite making up <1% of the library, in-house Originals drove 32% of engagement and 27% of all reads. Yet they looked no different than third-party titles — leaving both brand value and revenue on the table.

RoleLead Product & Brand Designer
StakeholdersProduct, Engineering, Content
ShippedEnd-to-end UX for Originals
Epic Originals showcase

Project Goals

What we set out to achieve

+5%

MoM renewal

Increase paid-user retention

Originals drove binge-worthy engagement

$3M

annual savings

Reduce 3P rev-share cost

Shift usage to Epic-owned content

–20%

spend per title

Lower cost/title production

Scale Originals catalogue faster

<8wk

launch cycle

Increase speed to market

Use real-time reader data to green-light hits

Discovery

Key Insights

1Behavioral analytics revealed paying users over-indexed on Originals (34% vs 26% for free users).

2Qualitative interviews showed Originals were a primary reason families subscribed.

3Revenue modeling forecasted up to $3.9M in rev-share savings by shifting usage from 3P to Epic IP.

Thesis

Treat Originals like their own product line — with dedicated branding, unique formats, and spotlight placement.

Discovery System

Banner Takeover System

I designed top-of-screen banners to drive immediate visibility of new Originals, creating rules to differentiate between new series versus new books in an existing series. I art directed weekly banner creative by age group and format, including Motion Comics. To draw attention without distracting from the reading experience, I introduced lightweight animations using GIFs.

Banner takeover example - Nellie NutgrafBanner takeover example - Scaredy MonsterBanner takeover example - Undersea Mystery Club

Content Strategy

Series Card & Product Pages

I built a responsive card system to surface all Originals in a compact row, with cards that automatically elevated the newest or most recently updated series. I added "New Series" and "New Book" pills for clarity and urgency, and designed dedicated product pages for each series featuring responsive art, book lists, and summaries. The result was a scalable, automated system that kept content fresh and surfaced the right titles at the right time.

My Pet SlimeCat NinjaBark ParkCreature CampersUnicorn IslandKitty and DragonTotally Super SquadUndersea Mystery Club
Undersea Mystery ClubUnicorn IslandKitty and DragonScaredy Monster
My Pet SlimeCritter InnBright FamilyCat Ninja
Series card system

Publishing

New Imprint: Ignite

I helped launch Ignite, a fast-turn, low-cost nonfiction line that cost 50% less to produce than fiction. The line proved its value quickly — "Draw Your Own Cats" saw 411K reads compared to Nat Geo's 248K. I designed the Ignite logo, book spines, posters, and email assets to give the imprint a distinct identity.

Product pages design

Design System

Originals Design System

I introduced a distinct Originals visual style featuring custom typography and a bold color palette, all WCAG-AA compliant. This system was applied across product, marketing, and editorial touchpoints to create a cohesive brand experience.

Book of the Week badgeFall Favorites badgeOriginals New Release badgeNew Release badgeNew Collection badgeNew on Epic badge

12 Month Impact

The Results

Engagement & Retention Metrics

0%

Originals page visits

0%

Avg. sessions/user

0%

Subscription churn

Revenue & Cost

Originals now earn back cost in 15 months (prev: 24+). Annualized rev-share savings: $3.9M (↑ 3× YoY)

Speed & Scale

Title release cadence ↑ 39% (112 → 184). Freelance spend: despite increased output

Takeaway

Strategic product design, fueled by real-time data and paired with brand storytelling, can turn a niche content slice into a growth engine for the entire business.

Key Lessons

Data × Design is compounding

Marrying analytics with design unlocked weekly iteration cycles, not annual ones.

Format ≠ Afterthought

Motion Comics proved that smart content packaging can drive major upside at low cost.

Brand clarity = business clarity

Giving Originals a distinct identity helped teams rally around Epic-owned IP.

Looking Ahead

Next Steps

Spanish Originals expansionInteractive story engineLicensing & merchandise